New Support Portal for Profile Help

We’ve launched a new Knowledge Base and Ticket Portal through service.uoregon.edu to make it easier for faculty and staff to get help with UOProfiles.

Now, if you need to request a profile update or report incorrect information, you no longer need to know who your Profile Department Administrator is. Simply select your department in the portal, and your request will be routed to the correct administrator automatically.

This system also allows us to track requests, ensuring timely responses and better support for your needs.

Why this matters:

• Easier access to help and support
• No need to track down the right contact
• Requests are monitored and managed for faster resolution

We encourage everyone to use the portal for any profile-related questions or updates!