• PhD, Management Science and Operations, London Business School, 2019
• MSc, Industrial and Operations Engineering, University of Michigan, 2010
• BS, Industrial Engineering, Kettering University, 2008

Kraig Delana is an assistant professor in the Department of Operations and Business Analytics at the Lundquist College of Business. His research interests include queueing theory, game theory, and optimization.

Delana received his PhD in management science and operations from the London Business School, MS in industrial and operations engineering from the University of Michigan, and BS in industrial engineering from Kettering University. Prior to teaching at the Lundquist College, Delana worked at Guy's and St. Thomas' NHS Foundation Trust and Duke University Health System.

Methodology:

• Queuing theory
• Game theory
• Optimization
• Applied econometrics

Applications:

• Hospital operations
• Healthcare system design